West Michigan's Most Influential Quality Professionals (Spring '14): A Panel Discussion on Contemporary Issues in Quality

The top ten questions today’s business students have for the Quality profession.  Get the answer to these questions and more here…

The Questions:
  • What does Quality mean to you? How do you define it?
  • How have you ensured sustainment of quality improvement?
  • In what areas do you feel most companies are sorely lacking in their Quality management?
  • What advice do you have for those going into the Quality field?
  • How do you handle quality-related customer complaints?
  • What is the most important factor in Quality management, and why?
  • What type of education have you received and what role has your education played in your career?
  • What metrics are important to track, how often should they be tracked, and who should track them?
  • Is there a quality-related experience from which you learned a great deal?
  • When developing future products, how can quality be built in?

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